CONNECT Lake Country condo-style brain injury rehabilitation home in the Okanagan, BC

Lake Country, British Columbia, est. 2009

CONNECT
Lake Country

In 2009, CONNECT, in partnership with Interior Health, established a 42-bedroom, six-home condo-style residence in Lake Country, BC. Since then, CONNECT Lake Country has supported hundreds of individuals to redesign their lives after brain injury and stroke.

Leading Practice, Accreditation Canada Interior Health Partnership 42 bedrooms across six homes 24/7 Coaching Support
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move home or to less dependent settings

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years supporting people after brain injury

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bedrooms across BC and Ontario

Service Evaluation

What the evidence shows

CONNECT has completed two Service Evaluations, one from Lake Country data in 2017 and one from Hamilton data in 2024. Both reveal consistent and powerful outcomes for the people we support and the systems we work within.

1

Outstanding Personal Outcomes

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Significant System Improvement Contribution

3

Value for Money

Our reputation

Blending into the neighbourhood since 2009

CONNECT was founded in 1993 by mother-son team Janet and John Sherwood, drawing on their own family's experience with brain injury. In 2009, that founding vision expanded to Lake Country, in partnership with Interior Health, where six condo-style homes were designed to blend seamlessly into the surrounding neighbourhood, just like any other building on the street.

Since then, CONNECT Lake Country has supported hundreds of individuals to redesign their lives after brain injury and stroke, contributing to a legacy of 168 bedrooms across six locations in British Columbia and Ontario.

Aerial view of CONNECT Lake Country condo-style homes in the Okanagan

2009

Established in Lake Country

CONNECT's condo-style residence opened in partnership with Interior Health.

42

Bedrooms across six homes

Each home has seven private bedrooms with ensuites, kitchens, and common areas.

1000s

Lives redesigned

Thousands of people supported across all CONNECT locations to rebuild independence and return home.

Accreditation Canada Leading Practice badge awarded to CONNECT Communities

Accreditation
Canada

Leading Practice, Accreditation Canada

CONNECT's Life Redesign Model has been designated a Leading Practice by Accreditation Canada in client and family-centred care for Acquired Brain Injury services. This recognition is awarded to programs that demonstrate innovation, measurable outcomes, and a replicable model that other organizations can learn from. CONNECT is one of the few ABI organizations in Canada to hold this designation.

Leading Practice
Exemplary Standing
Interior Health Partnership
Karen Schmidt, Independence Coach, addressing residents at CONNECT Lake Country

Our approach

Life Redesign after brain injury and stroke at CONNECT Lake Country

At CONNECT Lake Country, rehabilitation happens in the middle of real life, not in a clinical setting removed from it. Our Coaching Support Team works alongside each person we support 24/7 to rebuild routines, relationships, and independence on their own terms.

We don't measure success by move out dates. We measure it by whether someone can cook their own meals, get out on the water, rejoin their community, or move back home, depending on what Life Redesign looks like to them.

Inside and outside of our condo-style homes, the Leading Practice Life Redesign Model is changing lives for the better, in a non institutional setting where people work toward the life they want, with the Okanagan right outside the door.

Learn more about Life Redesign

"CONNECT believed in me when I didn't believe in myself. The goals eventually became bigger and bigger, and now I am living completely independently."

Person supported at CONNECT

24/7 Coaching Support Real life setting Person centred Non institutional Community transition focus

Life at CONNECT

A home, not a facility

From boating on Wood Lake to adaptive cycling and community lunches, this is what rehabilitation looks like when it's rooted in living, with the Okanagan as the backdrop.

Boating on Wood Lake near CONNECT Lake Country
Adaptive cycling at CONNECT Lake Country
Community lunch at CONNECT Lake Country
Physiotherapy session at CONNECT Lake Country
CONNECT Lake Country condo style home exterior

Take a tour

See CONNECT Lake Country

Watch a walkthrough of our Lake Country location, the homes, the grounds, and the Okanagan setting surrounding it.

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CONNECT Lake Country, Site Tour

Where we are

Strategically located CONNECT homes in Lake Country

Our CONNECT Lake Country homes are nestled in a peaceful rural setting surrounded by stunning mountains. The people we support at Lake Country enjoy a variety of seasonal activities, such as camping, fishing, and hiking in the summer, or snowshoeing and tubing in the winter.

Our CONNECT Lake Country homes are conveniently located just 30 minutes from the lively city of Kelowna and a short 10 minute drive from the Kelowna International Airport. It's the perfect blend of rural tranquility and urban accessibility.

Wood Lake Nature trails Camping and fishing Hiking Snowshoeing and tubing 30 minutes to Kelowna 10 minutes to Kelowna Airport Public transit access

Visit us

11438 Bottom Wood Lake Road
Lake Country, BC

604 534 0705
Boating on Wood Lake near CONNECT Lake Country

In their words

What people say about CONNECT

"I've lived here almost 4 years and I can safely say, connect has changed my life."

Eli Klein, Person We Support

Life Redesign Coach with brain injury rehab patient
Community BBQ at CONNECT

"There was no laying in bed past 10am like in the hospital. CONNECT was all about good routines, independence, and preparing our own meals."

Keith, former resident

"We were a family and supported each other a lot. The people living and working here were pretty incredible."

Tracy, former resident

"I call them my brain wizards. These are pretty special people who do good work for people like me. I'm very, very fortunate."

Dan, former resident

"I have joined a club and am part of a choir. I am studying library tech at Mohawk. Things have been really good."

Michael, former resident

How it works

From first conversation to coming home

Lake Country's six homes are supported through private and non health region funded arrangements. Referrals do not go through a health authority intake line. Instead, the first step is a direct conversation with Janette Jackman, who schedules the meetings and walks you through the rest of the process.

CONNECT Lake Country condo style home

Start here

Janette Jackman

Service Access and Transitions Leader. Call or email Janette to schedule an initial conversation and begin the referral process for CONNECT Lake Country.

1

Initial conversation

We listen, answer questions, and help you understand whether CONNECT Lake Country is the right fit.

2

Assessment and proposal

We conduct a needs assessment and prepare a tailored cost proposal for submission to the insurer or funder.

3

Tour the home

See CONNECT Lake Country in person or virtually. We want people to feel at home before they arrive.

4

Rehabilitation

3 month funding cycles with regular progress reporting. An integrated team, a real life setting, and a person centred plan that evolves with the person being supported.

5

Coming home

Planned transition to home or a less dependent environment, with full documentation and continued support through the next chapter.

Ready to talk?

Your first conversation starts here

We respond to all inquiries within one business day. No commitment required, just a conversation.

Get in touch

Janette Jackman, Service Access and Transitions Leader

First point of contact for placements, funding questions, and case consultations for CONNECT Lake Country.

Our Team

Call us to learn more about CONNECT Lake Country

604 534 0705